The Support Pin is a security feature that we have implemented so that our agents can proceed with assisting you whilst also verifying that you are ...

If you are experiencing issues with updating the phone number on your account, make sure that you have done the following: Tap on Settings. ...

If you have previously uploaded a document and need to submit a new document, follow these steps: Tap on the Documents tab. ...

When completing KYC Verification, your documents will need to be reviewed in compliance with industry standard security checks. We try to have al...

Internal Transfers are carried out to move funds between your ThorFX wallets and live trading accounts. To carry out an Internal Transfer from your...

Once you have removed one of your live trading accounts, you will not be able to recover the account again. The action is irreversible. You are no...

At this moment in time, you are unable to change the address on your account directly yourself. Should you wish to proceed with updating the addr...

Internal Transfers are carried out to move funds between your ThorFX wallets and Live Trading accounts. Tap on the links below to follow a gui...

If you are unable to access your account, it could be because your account is locked. Your account can become locked for the following reasons: ...

If you have submitted your documents for KYC Verification and they have been rejected, it could be because of the following reasons: The corners of ...