ThorFX: My Account Queries
The Support Pin is a security feature that we have implemented so that our agents can proceed with assisting you whilst also verifying that you are ...
Fri, 6 Jan, 2023 at 3:15 PM
If you are experiencing issues with updating the phone number on your account, make sure that you have done the following: Tap on Settings. ...
Fri, 6 Jan, 2023 at 3:17 PM
If you have previously uploaded a document and need to submit a new document, follow these steps: Tap on the Documents tab. ...
Fri, 6 Jan, 2023 at 3:17 PM
When completing KYC Verification, your documents will need to be reviewed in compliance with industry standard security checks. We try to have al...
Mon, 7 Mar, 2022 at 2:36 PM
You are able to change the leverage on your MetaTrader account should you find that the leverage amount you have chosen in the beginning is not suit...
Mon, 7 Mar, 2022 at 2:36 PM
Internal Transfers are carried out to move funds between your ThorFX wallets and MetaTrader accounts. To carry out an Internal Transfer from your W...
Wed, 22 Feb, 2023 at 1:01 PM
Once you have removed one of your MetaTrader accounts, you will not be able to recover the account again. The action is irreversible. You are not ...
Fri, 6 Jan, 2023 at 3:18 PM
At this moment in time, you are unable to change the address on your account directly yourself. Should you wish to proceed with updating the addr...
Mon, 7 Mar, 2022 at 2:37 PM
Internal Transfers are carried out to move funds between your ThorFX wallets and MetaTrader accounts. Tap on the links below to follow a guide...
Wed, 22 Feb, 2023 at 12:58 PM
At this moment in time, you are unable to change the personal details on your account directly yourself. Should you wish to proceed with updating th...
Mon, 7 Mar, 2022 at 2:38 PM