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ThorFX: My Account Queries

ThorFX: Finding your Support Pin
The Support Pin is a security feature that we have implemented so that our agents can proceed with assisting you whilst also verifying that you are ...
Mon, 7 Mar, 2022 at 2:35 PM
ThorFX: Updating/Verifying your Phone Number
If you are experiencing issues with updating the phone number on your account, make sure that you have done the following: Tap on Settings. ...
Mon, 7 Mar, 2022 at 2:35 PM
ThorFX: Uploading Documents to your Account
If you have previously uploaded a document and need to submit a new document, follow these steps: Tap on the Documents tab. ...
Mon, 7 Mar, 2022 at 2:36 PM
ThorFX: Document Verification Timeframe
When completing KYC Verification, your documents will need to be reviewed in compliance with industry standard security checks. We try to have al...
Mon, 7 Mar, 2022 at 2:36 PM
ThorFX: Changing MetaTrader Account Leverage
You are able to change the leverage on your MetaTrader account should you find that the leverage amount you have chosen in the beginning is not suit...
Mon, 7 Mar, 2022 at 2:36 PM
ThorFX: Moving Funds from your Wallet to your MetaTrader Account
Internal Transfers are carried out to move funds between your ThorFX wallets and MetaTrader accounts. To carry out an Internal Transfer from your W...
Mon, 7 Mar, 2022 at 2:37 PM
ThorFX: Removing a Live Account From your Account
Once you have removed one of your MetaTrader accounts, you will not be able to recover the account again. The action is irreversible. You are not ...
Mon, 7 Mar, 2022 at 2:37 PM
ThorFX: Changing the Address on your Account
At this moment in time, you are unable to change the address on your account directly yourself. Should you wish to proceed with updating the addr...
Mon, 7 Mar, 2022 at 2:37 PM
ThorFX: Internal Transfer Types Guide
Internal Transfers are carried out to move funds between your ThorFX wallets and MetaTrader accounts. Tap on the links below to follow a guid...
Mon, 7 Mar, 2022 at 2:37 PM
ThorFX: Changing the Personal Details on your Account
At this moment in time, you are unable to change the personal details on your account directly yourself. Should you wish to proceed with updating th...
Mon, 7 Mar, 2022 at 2:38 PM