Due to unforeseen issues on certain providers, you may receive our emails in your Spam or Junk folder. There are various methods to resolve this query, however, you may find an example below.


I have found an email in my Spam folder on AOL. How can I prevent this for further emails?


Start by going to the Contacts bookmark and click on the New Contact icon.



Enter our Asgardian Support address and click on Add Contact.


Our Support address will now be saved as a contact on your AOL account and further emails should be received in your Inbox.