Due to unforeseen issues on certain providers, you may receive our emails in your Spam or Junk folder. There are various methods to resolve this query, however, you may find an example below.


I have found an email in my Spam folder on Zoho. How can I prevent this for further emails?


Start by heading to the Contacts bookmark on your Zoho account. Click on the Plus sign to add a new contact.



Enter our Asgardian Support address and click on Save. 



Our Support address will now be saved as a contact on your Zoho account and further emails should be received in your Inbox.