Due to unforeseen issues on certain providers, you may receive our emails in your Spam or Junk folder. There are various methods to resolve this query, however, you may find an example below.

I have found an email in my Spam folder on Yahoo mail. How can I prevent this for further emails?

On your Yahoo mail account, click on the Contacts icon. Select the Add a new contact button.

Enter our Asgardian Support address and click on Save. 

Our Support address will now be saved as a contact on your Yahoo mail account and further emails should be received in your Inbox.