Due to unforeseen issues on certain providers, you may receive our emails in your Spam or Junk folder. There are various methods to resolve this query, however, you may find an example below.

I have found an email in my Spam folder on Gmail. How can I prevent this for further emails?

Start by heading to Google Contacts or click here.

Click on the Create contact button. You will now be given two options, select Create a contact.

Enter our Asgardian Support address and click on Save.

Our Support address will now be saved as a contact on your Gmail account and further emails should be received in your Inbox.