I would like to change the device I am using for Two-Factor Authentication? 

How do I proceed?


You just need to disable the method you are using on one device, then enable which Two-Factor Authentication method you want to use on another device.


Perfect! Can you remind me of the path I need to follow?


Of course. The below example is showing you how to disable Two-Factor Authentication via SMS. You can either enable the same method on another device or enable Two-Factor Authentication using an Authenticator app.


Click on Disable 2FA.


Enter the 6-digit code that was sent to your phone. 


What do I do if I don't receive the code?


You will need to click on click Resend OTP.


Once you receive the code, click on Disable


Now that's done, do I just enable the other method?


Yes, that is correct.


You will just need to click on Enable 2fa with the authenticator app.


Scan the QR Code.


What if I can't scan the QR Code?


Click on Unable to scan? Try entering the code manually. You will then have the option to

enter a Long code onto your authenticator app.



Once that is done, enter the 6-digit code that shows on the authenticator app.


Click on Submit.