If you have previously uploaded a document and need to submit a new document, follow these steps:
- Tap on the Documents tab.
- Select the Document Type from the drop-down menu.
- Select the form of documentation you are going to upload.
- Add a note if you wish in the Note text box.
- Tap on Upload a Doc.
- If you are going to provide us with an Identity document, please ensure that the ID document has not expired. It needs to be valid.
- If you are going to provide us with a proof of address document, please ensure that it has been issued within the past 3 months (90 days). For example; if you had to upload a document on the 8th of August, the issue date showing on the document would need to be from the 8th of February onwards and not before that date.